{"id":168,"date":"2023-05-31T11:05:01","date_gmt":"2023-05-31T11:05:01","guid":{"rendered":"https:\/\/teamify.app\/en\/?page_id=168"},"modified":"2024-02-05T17:34:16","modified_gmt":"2024-02-05T15:34:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/teamify.app\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
<\/span>\"\"
\n

FAQ<\/h1>\n\n\n\n

Do you have a question? We’re here for you!
Didn’t find your answer? let us know!<\/h4>\n\n\n\n
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Contact us<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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\n\t\t\t\t\t\t\tTable of contents\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
  1. Features<\/a>
  2. Storage & security<\/a>
  3. Partner Program<\/a>
  4. Pricing<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\n\n
    \n

    Features<\/h3>\n\n\n
    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat is the difference between the procedure board and the knowledge base??<\/span><\/div>

    Procedures are policies and work instructions on how a particular activity is performed in the company. The procedure board is your “organizational bible” in which all operating procedures are documented. Any user can submit procedures and suggest improvements. Only selected users can publish them definitively.

    The knowledge base is the place where colleagues can document their (technical) know-how. Think of the knowledge base as the “organizational wiki” in which users can share how to’s, useful websites, technical documentation and knowledge articles. Users can publish knowledge in a predefined structure of categories, determined by access rights.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan procedures and knowledge articles contain attachments?<\/span><\/div>

    Yes! Both the procedure board and the knowledge base have a feature to add attachments to publications. Different file types are supported. From a PDF brochure to a Word or Powerpoint template or an image.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I link to external sources in my publications?<\/span><\/div>

    Yes, you can. You can link to external websites or contributions within Teamify by copying the url (link) of the relevant page.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tIs it possible to add photos and videos to publications?<\/span><\/div>

    Yes,it is. You can upload images (like print screens or photos) and embed videos in your publications. embedded videos. This means that you can retrieve (hidden) videos hosted on an external website such as YouTube or Vimeo.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow can I create and delegate a checklist?<\/span><\/div>

    In the procedure board, you can add a checklist to your work instruction. After saving the procedure, you can simply click “create to do” and all checkboxes will be copied to a task. Choose and assign a colleague, fill in a deadline, add a task title and description and your colleague can start working on it in no time!<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I print or export publications? Can anyone do this?<\/span><\/div>

    It is possible to print or export procedures and knowledge items to a PDF. Even checklists can be easily exported and printed. You can choose which user will have access to these functions.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tIs it possible to restrict access to tasks?<\/span><\/div>

    Yes, all users in your Teamify account belong to a department. Each department gets separate access rights, both for the categories within the procedure board, as well as the knowledge base and to dos.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I get help implementing Teamify?<\/span><\/div>

    Sure! Send an email to the Teamify Rangers to get in touch with implementation partners in your area. Or choose to book a virtual Teamify Kick Off workshop.<\/p><\/div><\/div><\/div>\n\n\n

    Storage & security<\/h3>\n\n\n
    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDoes Teamify comply with GDPR legislation?<\/span><\/div>

    Cybersecurity is at the heart of Teamify’s development. Our developers are specialized ethical hackers, and we consulted a Data Protection Officer. For data storage, we work exclusively with ISO-certified data centers within the Benelux. No data is exported to non-European countries. You will also receive the legally required processing addendum with your invoice.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat link do I use to sign in?<\/span><\/div>

    When you created your Teamify account, you received a unique sign-in link. Simply go to “yourname.teamify.app” to sign in to your Teamify account. Forgot the sign-in link? Then send an email to the Teamify Rangers.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tIs there an API available?<\/span><\/div>

    The Teamify development team is already working on integrations. Would you like to provide your own integration or link a tool to Teamify? Please let us know. We are happy to help.<\/p><\/div><\/div><\/div>\n\n\n

    Partner Program<\/h3>\n\n\n
    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDoes Teamify have a partner program?<\/span><\/div>

    Yes we do! Do you provide a service as a consultant or trainer where Teamify can be a valuable addition? Then ask us<\/a> about our attractive partner program that allows you to build a nice passive income.<\/p><\/div><\/div><\/div>\n\n\n

    Pricing<\/h3>\n\n\n
    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat are the rates and packages for Teamify?<\/span><\/div>

    You can find all Teamify rates on the Pricing page<\/a>.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat payment options do you offer?<\/span><\/div>

    When creating your account, you can pay using bancontact (Mollie). If this does not work, you can contact Teamify to receive an invoice so you can pay by bank transfer. After we have received your payment, your Teamify account will be activated.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I receive an invoice for my purchase?<\/span><\/div>

    Yes you can! When creating your account, enter your VAT number. The invoice will be sent to you by e-mail.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow can I cancel my account?<\/span><\/div>

    If you want to cancel your subscription, you can inform our Rangers by email up until six weeks before the next expiration date.<\/p><\/div><\/div>

    \t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow can I get in contact with the Teamify Rangers?<\/span><\/div>

    Do you have a sales or support-related question? Then you can contact us via the online form <\/a>in this website. Do you have an idea for a new addition to Teamify or would you like to suggest improvements? Then you can click on the banner at the top of your Teamify account. Here you will find a button with the text “I have an idea!”.<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Features Storage & security Partner Program Pricing<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-168","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - 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